Why do my automatic transcripts have errors?

Automatically generated transcripts rely on software to make a guess about what's being said in your audio file. Your transcript will have more or less errors depending on the quality of the audio. For instance, broadcast-quality news productions and interviews recorded with high-quality equipment result in the most accurate transcripts because there is little background noise or cross-talk. 

Transcript quality may be adversely affected by: 

    • Subject speaking quickly, with an accent, or mumbling
    • Multiple speakers speaking at the same time (cross-talk)
    • Background noise
    • Background music tracks

Doing some clean-up of the audio prior to uploading it may help improve accuracy for files with the above issues. Pop Up Archive also uses keyword extraction tools that pull useful terms from your transcripts, so even if your transcripts aren't perfect, we can still extract valuable information from them.

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